Frequently Asked Questions
HOW LONG DOES IT TAKE TO SHIP MY ORDER?
Our products are handcrafted in FRESH batches. Please allow 5-7 business days (not including weekends and holidays) for your order to be processed and shipped.
WHERE DO YOU SHIP TO?
SHIPPING IS WITHIN THE 50 U.S. STATES AND CANADA.
CAN I MAKE CHANGES TO MY ORDER?
BECAUSE PRODUCTS ARE HANDMADE, CHANGES CANNOT BE MADE.
MY ORDER SAY DELIVERED BUT I HAVEN'T RECEIVED IT, WHAT SHOULD I DO?
Once your order has shipped, FËM RITUALS is not liable for any lost, stolen, or damaged packages. If your package is lost in transit, we recommend filing a claim directly with the carrier. Please use the link below to initiate a claim:
- USPS: File a Claim with USPS
If you purchased the Guide Shipping insurance, please contact us so we can assist you with filing a claim.
DO YOU OFFER REFUNDS/EXCHANGES?
WE DO NOT OFFER REFUNDS OR EXCHANGES - ALL SALES ARE FINAL. IF YOU HAVE AN ISSUE WITH YOUR ORDER, CONTACT US AT INFO@FEMRITUALS.COM
WHAT PAYMENT METHODS ARE ACCEPTED?
ALL MAJOR CREDIT CARDS, APPLE PAY, PAYPAL, AFTERPAY, AND KLARNA ARE ACCEPTED.
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